Website Privacy Policy
Cactus Pediatric Orthopaedics | Kids Fracture Care
Effective date: 10/14/2026
Cactus Pediatric Orthopaedics (“we,” “us,” or “our”) provides this Privacy Policy to explain how we collect, use, and disclose personal information through www.kidsfracturecare.com (the “Website”) and related website communications. This policy also explains choices you can make and how to contact us about privacy.
Information you provide
When you submit a contact form, request a return call, or contact us about the Website, we collect the information you choose to provide. This may include your name, email address, telephone number, and the content of your request. If you enter your email address into a subscription form, we collect that address and any communication preferences you provide.
Please provide only the information needed for your inquiry. Do not send Social Security numbers, payment card details, medical records, photographs of injuries, or detailed health information through a general website form or ordinary email. Call our office for instructions on providing sensitive information through an appropriate channel. Website forms are not monitored for emergencies; call 911 for a medical emergency.
Information collected when you visit
Our website infrastructure and service providers may automatically process technical information when you visit, including your IP address, browser and device type, operating system, requested pages, referring pages, access times, and error or security logs. This information can be used to deliver the Website, troubleshoot problems, maintain security, and understand website performance.
Cookies and similar technologies are small files or identifiers that may support website functions, remember preferences, or measure use. You can manage or delete cookies through your browser settings. Blocking certain cookies may affect website functionality. Browser controls do not necessarily stop every form of technical data collection.
How we use information
We use information submitted through the Website to respond to inquiries, return requested calls, communicate about our services, and assist with administrative requests. Where you request informational emails, we may use your email address to send those communications. We also use technical information to operate, maintain, and protect the Website and to address errors or misuse.
We may use or retain information when needed to comply with applicable law, respond to lawful requests, resolve disputes, or protect the rights and safety of patients, visitors, staff, and the practice. Any use of protected health information remains subject to applicable health privacy requirements.
How information may be disclosed
We may provide information to service providers that support website hosting, maintenance, security, form delivery, or communications, to the extent needed for those services. We may also disclose information when authorized by you, when required or permitted by applicable law, or when necessary to respond to valid legal process or protect against fraud and security threats.
If the practice undergoes a merger, acquisition, or other transfer, information may be transferred as part of that transaction, subject to applicable law and continuing privacy obligations. Disclosures of protected health information are subject to the requirements that apply to that information.
Medical information and the patient portal
This Website links to a patient portal hosted through AdvancedMD. The portal is a separate environment with its own terms and privacy information. Review the notices available in the portal before using it, and follow the practice’s instructions for accessing or submitting patient information.
This Website Privacy Policy is not a HIPAA Notice of Privacy Practices. When information collected through the Website or portal is protected health information, applicable health privacy laws also govern its use and disclosure. Contact our office to request the practice’s Notice of Privacy Practices and information about medical-record access, amendments, and other health privacy rights.
Privacy of children
Although our practice provides care to children, the public Website and its contact forms are intended for parents, legal guardians, caregivers, and other adults. Children under 13 should not submit personal information directly through the public Website.
If you believe a child under 13 has submitted personal information directly through the Website, please contact us so we can review the submission and take appropriate action under applicable law. Information provided by a parent or guardian about a child in connection with care is handled under the privacy requirements applicable to that information.
Security and retention
We use administrative and technical safeguards appropriate to the information and systems involved. However, no method of transmission over the internet or electronic storage can be guaranteed secure. Please use the patient portal or another channel designated by our office when sending sensitive patient information.
We retain website-related information for as long as reasonably needed for the purposes described in this policy, taking into account the nature of the information, applicable legal requirements, security needs, and dispute resolution. Medical records are subject to separate retention requirements and are not necessarily deleted when website-related information is deleted.
Your choices and privacy requests
You may decline to submit information through the Website and contact our office by telephone instead. You can ask us to correct contact information you have provided or stop optional informational communications. Use an unsubscribe mechanism when one is included, or contact our office. These choices do not prevent necessary communications about care, appointments, billing, or an inquiry you made.
Depending on your location, the information involved, and applicable law, you may have additional rights to request access, correction, deletion, or limits on certain uses or disclosures. Contact us to submit a request. We may need to verify your identity and, where relevant, your authority to act for a child. Legal obligations and exceptions may limit what we can provide or delete.
Links to other websites
The Website may link to external resources. Their operators control their own information practices. Review their privacy policies before providing information. A link does not make this policy applicable to an external website or replace the privacy requirements that apply to our own service providers.
Changes to this policy
We may update this policy to reflect changes to the Website, information practices, or applicable requirements. We will post the revised policy here and update its effective date. Where required by law, we will provide additional notice or obtain consent for a change.
Contact us
For questions about this policy or to make a privacy request, please contact our office and ask for the person responsible for privacy matters.
Cactus Pediatric Orthopaedics
3420 S. Mercy Rd., Suite 107
Gilbert, AZ 85297
Phone: 480-551-0300
Website: https://kidsfracturecare.com/
